Shipping policy
Shipping Information
All orders are shipped from Berkshire, UK.
Standard Delivery (UK)
- Most items (small copper pots, slug rings, copper flowers, bee drinkers, bracelets) are sent at cost — currently £2.54.
- Items are normally dispatched within 1–4 working days of the order being received; many are shipped the same day.
Free Shipping
- Free UK shipping is available on qualifying orders — check the cart for the current threshold.
Made-to-Order & Large Items
- Bespoke, handmade products — including copper bowls, table top water features, and bird baths — may require additional lead time before dispatch. Please allow extra time, and contact us if you have a specific deadline.
- Large and heavy items (e.g. water features £225–£250, bird baths £350–£443) are shipped with appropriate packaging and carriers. Delivery timescales will be confirmed at dispatch.
Express / Priority Delivery
- If you need faster delivery, please email info@copperandgreen.com before placing your order and we'll do our best to accommodate you.
International Shipping
- We do ship internationally, but due to the complexities introduced by Brexit, please contact us at info@copperandgreen.com before placing your order so we can confirm costs, duties, and transit times for your destination.
Returns
- For information on returns and refunds, please see our [Returns Policy].